Property maintenance. Handled from request to follow-up.

Arvallis coordinates the calls, appointments, approvals and follow-up that keep property maintenance moving. One dependable contact for homeowners, landlords, property managers, apartment communities and real estate agents.

  • One place to report and track maintenance needs.
  • Vendor scheduling and clear appointment updates.
  • Organized estimates, invoices and completion records.
  • Existing-warranty coordination on Homeowner Care and Rental Support plans.
Family at home01

Homeowners

Homeowner Care: a dependable contact for the upkeep of your home. From $49/month.

Property owner holding keys at the door02

Landlords & Property Managers

Rental Support: your maintenance coordination desk for 1–49 units. From $149/month.

Coordinator on a call03

Apartment Communities

Maintenance & resident support for 50+ units. From $1,299/month.

Agent walking clients through an empty home04

Real Estate Agents

Preparation and inspection repairs, organized by deadline. From $249 per property.

The work that piles up
A leaking water heaterGutter cleaning before winterInspection repairs before closingA tenant’s broken dishwasherMake-ready between leases

One point of contact, start to finish.

You tell us what needs doing. We find a suitable professional or work with yours, schedule the visit, keep everyone updated and follow up until it’s complete.

What we coordinate

Handled, start to finish

Plumber repairing a sink drain
Plumbing & leaks
Technician repairing a washing machine
Appliance repairs
Cleaner holding folded linens
Cleaning & turnovers
Vendor arriving with a toolbox
Vendor access
Coordinator reviewing an estimate while a painter works
Estimates & approvals
Family moving in with boxes
Moves & transitions

Arvallis provides coordination and administrative support. Contractor services, repairs, materials, permits, diagnostic charges and warranty service fees are paid separately unless covered by your existing provider.

Technician repairing a front-loading washing machine
The core service

Every request, followed through.

01

Request intake

We take the request, gather photos and details, and confirm what needs to happen next.

02

Vendor scheduling

Your professionals, ours, or your warranty provider’s — we book the visit, confirm the arrival window and handle rescheduling.

03

Estimates & approvals

We seek estimates, organize price, scope and availability, and route every cost to you for approval.

04

Tracking & follow-up

We track progress, request completion photos and invoices, and flag any reported concerns for follow-up.

Every package is built on these services, with clear hours, approval limits and monthly request allowances.

How it works

You send the request. We do the coordinating. Decisions and costs come to you for approval.

Monday–Friday, 9 a.m.–6 p.m. Eastern.Initial response by the next business day.
01

Tell us what needs attention

Share the issue, property details, photos and any existing vendor or warranty information.

02

We coordinate the next steps

Our team contacts the appropriate provider, routes approvals, and organizes scheduling and updates.

03

We follow through

We track progress, request completion details and keep the service record organized.

Four service families

Built around why you’re calling

Homeowner Care
From$49per home / month
Homeowners

Repairs, routine upkeep, estimates and records — coordinated by one team.

1, 2 or 3 new requests per month
  • Home Essentials · Home Plus · Home Concierge
  • Existing-warranty coordination
For homeowners
Rental Support
From$149/ month
Landlords & Property Managers

Tenant maintenance intake, vendor scheduling, approval routing and a monthly owner report.

3, 8 or 18 new requests per month, pooled
  • 1–9 · 10–24 · 25–49 units
  • Existing-warranty coordination
For landlords & PMs
Apartment Maintenance & Resident Support
From$1,299/ month
Apartment Communities · 50+ units

A remote maintenance coordination desk, scoped to your community.

Request allowance set in your proposal
  • Daily business-day review of open requests
  • Monthly activity and spending report
For apt complexes
Real Estate Coordination
From$249per property
Real Estate Agents

Pre-listing preparation and inspection repairs, tracked against your deadlines.

4, 5 or 9 requests per package
  • Listing Ready · Closing Ready · Listing to Closing
  • 30- to 90-day service periods
For agents

Compare every plan →

Technician fixing a washing machine in a laundry room
Less time on upkeep

Less time chasing contractors.

No more calling around for quotes, waiting on callbacks, or wondering whether the job got finished. We keep the work moving and the records in one place.

FAQ

Answers to your questions

Who pays the contractor?
You do, or your existing warranty provider where it covers the work. Arvallis fees cover coordination and administrative support. Repairs, labor, parts, materials, permits, diagnostic charges and warranty service fees are separate, and we route costs to you for approval before work proceeds.
Can you approve work on my behalf?
Arvallis does not approve repair spending without your authorization. Contractor selection, scope and spending come to you — or, if you set a preapproved spending limit, we work within it as recorded in your service agreement.
What counts as a coordination request?
One request covers one issue at one enrolled property involving one trade, from intake through standard scheduling and completion follow-up. Routine appointment updates, rescheduling and follow-up for that issue remain part of the same request. Multiple unrelated issues or a second trade generally count as additional requests. We confirm this before using an additional request or charging a fee. Small tasks may be accepted as one bundled visit when agreed in advance.
What if a request takes longer than a month?
For monthly plans, an open request remains the original request when it continues into the next billing period while your subscription remains active. It does not automatically use another request. Additional scope or unusually complex work is discussed and quoted before extra charges apply.
Can I purchase extra help?
Yes. Additional standard requests cost $49 each with your approval. Major renovations, extended troubleshooting, multi-trade projects, extensive estimate comparisons and service-period extensions are quoted separately.
Do unused requests roll over?
No. Monthly allowances reset each billing period. Agent package allowances apply to the package’s stated service period.
Can you work with my existing vendor?
Yes. We can coordinate with your approved provider. Rental Essentials is designed around established vendors; other plans include sourcing as described. Provider availability and willingness to accept work apply.
Can you coordinate with my existing warranty?
Yes. Existing-warranty service coordination is included in all Homeowner Care and Rental Support tiers, within your request allowance. With your authorization, we can contact the provider, help open a service request, coordinate appointments and follow up where its procedures allow. Your provider decides coverage and approves repairs.
Are repairs included in my subscription?
Your subscription pays for coordination and administrative support. Repairs, labor, parts, materials, permits, diagnostic charges and warranty service fees are separate. We route costs for approval before proceeding.
Do you inspect or guarantee the work?
We request completion updates, photos and relevant records from providers and flag reported concerns for follow-up. Remote completion follow-up is not a technical inspection or an Arvallis workmanship warranty. Any contractor or manufacturer warranty follows that provider’s terms.
Is the service available around the clock?
Our staffed coordination hours and response expectations are shown during enrollment and in your service agreement. Online request submission does not mean immediate staff response or contractor attendance. After-hours support is included only where expressly agreed. For immediate threats to safety, contact emergency services or the relevant utility emergency line.
Is there a setup fee?
No.

Property upkeep, off your plate.

One dependable contact, from request to follow-up. No setup fee.